Let me start by saying, Moen will send you the replacement part for free. But in my case, they sent the wrong part. Heck, I could have ordered the wrong part and reordered the correct part in less time than it took for Moen to ship out just the wrong part. There are different hose ends on these “pull down” faucet heads, so please make sure you match the end to your hose otherwise it may not pull back in place. Also, just to be safe, please turn off the water under the sink before you disconnect the hose. Imagine your surprise when, while you are under the sink changing the hose, one of your kids comes in and turns on the water. YES, this does happen, and the only one its funny to, is the kid, at least until you crawl out from under the sink with that, I’m going to kick your butt look on your face. The hose connection is a simple “push button” release, then a snap and click back in place. Do a quick “pull” test at the connection to make sure it “clicked” or your feet will get real wet, real fast when you go to test the new hose.