Thank you for your feedback on our Coast bracelet. Due to the size and style of this chain a 9mm parrot clasp is used in this design. I am sorry to hear you find it difficult to secure on your wrist. If you wish to return your product for an alteration, exchange or refund, please follow our ‘Returns & Exchanges’ process. We operate an ‘if you don’t love it, send it back’ policy. We will be happy to help resolve this issue.
